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We're Hiring!

INVENTORY MANAGEMENT / STUDIO ASSISTANT

ABOUT THE POSITION: This person will play an integral role in ixöq’s day to day operations & contribute to overall success and growth of the business. This position is primarily in the Brookland (DC) studio where you will manage inventory, coordinate shipments, & work directly with customers, in addition to other tasks.

Main responsibilities include but are not limited to: post-production inventory receiving, tagging & quality-control; inventory management & organization for retail, wholesale & dropship; online order fulfillment & planning; wholesale order scheduling, planning & fulfillment; in-person sales & shop management; shop merchandising; reporting on inventory assessment, gaps & needs; keeping studio & shop organized.

Frequent communication with owner about inventory & shop statuses & operational needs. Work side by side with owner to help execute ideas and plans.

 

LOCATION:  Brookland Arts Walk 716 Monroe St, NE Washington, DC 20017. 90% of job tasks will be performed at this location with a limited possibility for offsite / at home work.

SCHEDULE: 3-4 Days/week (15-24 hours/week); saturday availability required (Roughly 25%-50% weekends, varying by month)

COMPENSATION:  $20-22/hour; rate will be reassessed after 3 months
Employee discount on all merchandise
1 week PTO (available after 6 months). Some black-out dates may apply.

ABOUT US:  ixöq (ee-shauk) is a women owned & operated social enterprise that designs and creates unique, colorful & functional totes and decorative storage containers made from recycled plastic cord. All of our products are designed by Katie (co-founder/director/owner) & hand woven by our partner artisans in Guatemala. 

The mission of ixöq, which means woman in the Mayan dialects, Kaqchikel and Tzutujil, is to honor the traditions of and provide support to women artisans through a partnership focused on the design, production, and sale of ethically made goods. The work we do with the artisans is first and foremost our priority. We take pride in creating pieces that incorporate trending colors in bold, thoughtful combinations—designs that are unique to the ixöq brand—while honoring and highlighting the skill and craft of the artisans who bring them to life. The women are paid a fair wage for the work & not dependent on sales to be compensated. The recycled plastic cord is locally sourced in Guatemala. We follow fairtrade standards in our production.

The studio in Brookland is a combination of workspace and retail shop. All inventory management, order fulfillment, etc… takes place in the studio. The studio is only open to the public on Friday afternoons (2-6), Saturdays (9-3) or by appointment. When open to the public it is possible to work on inventory and shop management while still maintaining the retail space. We strive to create a welcoming, friendly space that is part of the vibrant Arts Walk community.

ABOUT YOU: We're looking for ...

  • someone with a positive attitude who is highly organized, a team player, with a roll up your sleeves and dive into the task kind of vibe.
  • Someone who can see the big picture and help prioritize what needs to be done day to day in order to achieve bigger goals.
  • Someone who can independently switch between tasks based on priority.
  • Someone with an eye for merchandising, packing, and presentation & with the confidence to execute & present new ideas.
  • Someone who is comfortable with online inventory tracking & fulfillment processes (e.g. Shopify) & spreadsheet analyses.
  • Someone who will put on a friendly face and welcome visitors to our studio space, while sharing about the work and helping folks find that perfect item.

  • Detail oriented is important, but an ability to learn & grow with the flexibility to pivot will fit in best.

 

RESPONSIBILITIES INCLUDE: 

Inventory & order management

  • Retail order fulfillment
  • Wholesale order fulfillment, planning & management
  • Inventory management, checks & reporting
  • Maintain wholesale restock inventory – help track high sellers, slow moving inventory & plan production around inventory needs
  • Maintain & plan wholesale shipping calendar & management
  • Help create and track production schedule
  • Keep inventory platforms up to date with latest products & collections (e.g. Faire, Shopify, ShoppeOnline)
  • Plan & manage space in anticipation of new inventory arrival
  • Help maintain and develop Standard Operating Procedures (SOP) related to inventory management, order fulfillment, wholesale accounts management
  • Be flexible about scheduling changes needed based on a shift in arrival of inventory from Guatemala or demands of wholesale orders

  Shop/Studio management

  • Maintain an active presence and demonstrate an authentically friendly, welcoming & helpful level of sales and service through communication, product knowledge, & body language during shop open hours
  • Inventory management - help track high sellers, slow moving inventory, and what is needed in terms of product assortment & restocking.
  • Keep online inventory platform up to date with latest products & collections (Shopify)
  • Merchandising / Display management
  • Maintain a tidy & shoppable space (front and back)
  • Refresh and restock sold through inventory
  • Perform opening & closing Shop Operations
  • Help develop Shop Calendar & Seasonal Planning
  • Make sure deliveries & inventory are properly processed in a timely, organized manner
  • Be flexible about scheduling changes needed based on demands of online/retail orders

 

JOB REQUIREMENTS

  • A ‘go with the flow but keep all the balls in the air’ attitude. ie: willing to do a variety of tasks, including the unexpected (it’s a small team so expectations are that we all wear many hats)
  • Very Organized, efficient and aesthetically/visually inclined (merchandising, packing orders)
  • Extremely reliable, communicative and high accountability
  • Self starter who takes initiative and communicates ideas, goals, & plans & is interested in helping ixöq succeed and grow
  • Ability to multitask, prioritize and perform detail oriented tasks with a laid back & positive attitude - even when in a time crunch/ under pressure
  • Ideally looking for someone with experience working with a smaller-sized business &/or experience working in retail or production management
  • Interest in the mission and goals of ixoq and the design-production relationship with the artisans
  • Knowledge with the backend of Shopify, google sheets, and FAIRE is a plus - but not required.

 

TO APPLY: Please fill out the form below & submit a resume/cover letter to hello@ixoqboxi.com

PLEASE SUBMIT YOUR RESUME/COVER LETTER TO KATIE AT HELLO@IXOQBOXI.COM